It was our first time at the office it had a warm atmosphere the front desk was extremely friendly and informative. We were called back exactly an appointment time and the nurse was professional at the same time being friendly and personable. The most joyous part was when Dr Hensley came in and instantly introduced itself to me and my wife it was so nice to see warm friendly physician. After he asked what we were there for he examined me and explain in detail his findings and told me what he was gping do step by step doing the biopsy of my foot followed by how I was to take care of it when I left the office. He exhibited much knowledge only that can be learned by experience. When I left that office I was confident that I was well taken care of. I now have found my dermatologist that I will you using from now on.