Dr. Hensley has the manner to be up front and to the point while still providing friendly service. He has removed several spots from my ears, arms and legs. On one visit I had a large one on my leg which was too large for him to take off. As it was close to Christmas, me being from out of town, Dr. Hensley immediately went to the phone and got me in to see a surgeon within an hour. Yes all went well before Christmas. The staff at Dr. Hensley’s office are professional, extremely friendly and courteous. They and Dr. Hensley are happy to see us every time we come and that seems to dissolve any stress we might have. ( My wife and I go together at the same time.) This saves us time and separate trips. We actually look forward to our visits as we know the good doctor will take of our skin problems along with a good friendly visit with him and the staff. I would give TEN STARS if possible.